Professionalism, great work
Very professional and caring
Lisa & Don Wilburn
The service and installation were professional.
the carpet seams are still quite visible. There are 4 very visible seams in the hallway 2 of which are just 1 foot apart. I was told they should go away or diminish after a few vacuum runs but that is not the case. Carpet appears to have been installed by non professionals. The OLD carpet looked seamless and that is a terrible statement. Not a happy customer and I already have 3 stains in the carpet from using a cleaner on the floor. What is the deal with this carpet?
The in - home sample availability was great as we were trying to match exciting floor covering. Everything in the process was clear and all was done as promised. Yens came by in the morning to make sure all started fine and followed up at the end of the day to check to see if we happy with the work, which we were. We have a beautiful floor done professionally and for a reasonable price!
Superior service and craftsmanship; that is what I received from Floor Coverings. Tearing up work was initiated with an extreme taping of plastic everywhere to ensure no dust into cabinets, stairwells, closets, and furniture. This showed true respect and care for the homeowner. The tile was then laid from the foyer through to the kitchen in a logical pattern and uniform consistency. Baseboard removal and resetting was done carefully and caulked beautifully. Then the wood floors were sanded with no damage to the retained baseboards. The stain and glaze work was evenly placed and expertly applied. There was minimal cleanup work left for the homeowner. The owner of the company, Jens was always available, very responsive, and satisfied all requests and covered all incidental additional work not anticipated. It was a pleasure working with the office coordinator as well. The company’s crew were completely trust worthy and a pleasure to meet. In the end it is all about the quality of the work, and I am completely thrilled by the professional results. It looks beautiful.
Excellent quality. Skilled workers. Very professional from start to finish.
Jens was great. Excellent follow up and communication. Excellent work performed and very respectful installers plus Jens came on site to ensure we were happy and satisfied. Cannot go with out mentioning Mary the frontline lady. She was terrific and provided stellar support and customer service
I got exactly what i wanted the color hopefully the length of warranty will be it sales people very nice installers are great.
Great service and quality from beginning to end. They showed up on schedule to quote the job, started when they said and finished when they said. Painstaking attention to detail resulted in a job everyone was excited about. Would absolutely work with them again!